Health Care Los Angeles County Public Health

Why the Feds Killed King-Harbor Hospital

mlk-hearing.jpg

I’ll post more on this tomorrow
when my very quick and dirty MLK-Harbor postmortem goes up on the LA Weekly website. But, in the meantime, for the morbidly curious, you can read the entire 124-page final survey report in which CMS (federal Centers of Medicare and Medicaid Services) listed MLK’s failures that led to the feds yanking their Medicare certification, and the $200 mil that went with it.

At first, county officials had no intention of handing over the CMS report. But when a lot of press and community members threw fits at this withholding behavior, County Supervisor Gloria Molina wisely urged the board to release the thing at Monday’s special Board of Sups meeting. So, Monday night the full report quietly appeared in PDF form on the Board’s website.

The CMS report describes in dizzying detail a staggering level of incompetence. For instance, inspectors found MLK nurses who were unable to “correctly calculate dosages for medication” to be given to pediatric patients, and worse, other nurses incapable of locating “critical equipment and medications on the pediatric emergency cart.”

CMS also outlined how MLK patients were “placed at serious risk for exposure to contagions, such as tuberculosis” because of such basic lapses in hospital hygiene as the staff’s failure to “clean and track” bronchoscopes.

One particularly alarming section describes a psychiatric patient
who was “observed through the window of the room door, cutting both arms with a scalpel.” When first questioned, MLK staff members insisted that the arm-gouging patient brought the scalpel in with him in “a bag of Doritos chips.” (Unfortunately, I’m not kidding about this.) Yet when the fed team looked a bit further they noticed that the scalpel’s lot number matched that of other scalpels stored in MLK’s locked ER supply cabinet. In other words, the instrument came from the hospital—not a Doritos bag. And when the CMS people looked still further, they found that the psych patient had been observed alone next to a “gurney that had open drawers” —inside which there was a supply of “needles, ….tubes, and scalpels.”

Now remember, all this leaving of scalpels
within reach of suicidal psych patients, and the inability to mix kids’ medicines, occurred during the feds’ make-or-break inspection–i.e., when hospital personnel were theoretically on their best behavior.

Not good.

We all truly hope that King-Harbor Hospital will eventually reopen,
since the more than 45,000 emergency room patients that use its services each year, desperately need the facility back up and running—as does the County of Los Angeles, with its already overburdened emergency health system.

At Monday’s four-hour long, specially-convened County Board of Supervisors meeting, I talked privately to two of the heads of the hospital ERs that are expected to pick up MLK’s slack. They were somewhat freaked at the prospect.

And, as one county official said to me Tuesday, “Yeah, and what if LA had a real emergency medical crisis—like a terrorist attack. Then what would we do?”

What indeed?

Yet, if we are to have a prayer of MLK rising again Phoenix-like
, we need to really understand what went wrong. And so far no county official in a position to know seems willing or able to tell us.

18 Comments

  • When you find what went wrong at MLK, you’ll also find what is wrong at LAUSD and with the police department: government, unions, and affirmative action–as starters. I just thought that I would save you the trouble, but expect people to go off chasing phony reasons so as to not upset any of the sacred cows. I wish that liberals actually cared enough about saving people to the extent that they would quit pretending to want solutions while closing their eyes to what is obvious but unacceptable to them. (Celeste excluded.)

  • … staggering level of incompetence …

    Willing/Unwilling and/or Able/Unable to improve? The classic performance conundrum four-square matrix.

    Anyone unwilling (able or not)should have been dismissed immediately.

    Anyone willing but unable should have been dimissed immediately.

    So, why weren’t they? Two possibilities come to mind. Adminstrators fearing a discrimination suit. And/or, and inability to find competent replacements for those fired.

    It’s unfortunate, as you have alluded, that matrix appears to apply to the county supervisors as well.

  • Its hard to say this but unfortunately for many members of the community King/Harbor was a source of patronage rather than an important health care facility. Over the years one read of the incompetent staff – and I’m talking doctors, nurses, and other health professionals – hired on phony resumes and protected because they were “One of Us”. And something similiar has happened at LAUSD. Lemons dance in a lot of places. And the idea that the institution you serve is there for a public gets lost.

    I say this because I believe in the power of Government to do good. I know that public services are what binds a metropolis together and I’m under no illusion that the private sector with its profit motive would do better. As any look at our current “Health Care System” attests. Those of us who want strong public services have to be ruthless in insisting that the public gets its money’s worth and that can be done. To settle for mediocrity here – or at LAUSD is a betrayal and I’d have no problem in firing the lot and starting over. But I’m not giving up. Any more than I suspect those who see Privatization as the panacea would give up after seeing Enron.

    But we really ought to understand that, in the end, its the Board of Supervisors that should bear the bulk of the blame. They were perfectly willing to tolerate this level of malfeasance and nonfeasance (and maybe just plain old misfeasance) because it was the path of least resistance. No one wanted pickets and everyone deferred to the Supe from that area who got the support of the community for doing nothing. So sad.

  • rlc: Those of us who want strong public services have to be ruthless in insisting that the public gets its money’s worth and that can be done.

    I’ve heard that before. You’re dreaming. Ineptitude in government is a given, and it’s tolerated because, as you said, it is the path of least resistance.

    We need term limits for everyone in government except the military. Let’s see how those doctors and nurses shape up when they have to get private jobs where competency and production are required to keep their jobs.

    Just the fact that someone applies for a government job is the first clue that they might be a problem.

  • The statement, Just the fact that someone applies for a government job is the first clue that they might be a problem. is an egregious slam against any number of honest, competent, and hard-working public sector employees. You’ve condemned an entire class of workers by pointing out the inadequacies of a sub-group of that worker class. It would be tantamount to saying all men and women being inducted into the military are likely to engage in rape and torture on the evidence of some enlisted personnel having engaged in rape and torture.

    Faulty generalization: “All generalizations are dangerous, even this one.” Alexandre Dumas

  • Excuse me but why do exempt the military? How about term limits for bureaucrats in business – AKA “Middle Mgmt. No, wait I’ve got a better idea. Lets put everyone in the military. Then we all get cradle to grave socialism – free health care, housing, educational services etc. Oh, and disclipline too.

  • Woody doesn’t believe in government. But I suspect that he hasn’t thought it through. For example – how does he expect to enforce contracts in business? Want to tell a cop he’s a bum living off the public trough? How about prison guards? Oh thats right. Private jails. Why not private armies? After all a merc with Blackwater makes a thousand bucks a day and can go home anytime he wants to. That sure is cost effective! But why bother talking to someone who gets his ideas from the likes of Ayn Rand and other loonies?

  • I’ve never cared to read Ayn Rand or Karl Marx. But, I really love tax and accounting books–out of necessity to support my family instead of enjoyment.

    I appreciate the duties of most government workers, but I can’t say that their effectiveness is adequate. I’ve audited government agencies that handle social programs, and you wouldn’t believe the worthless employess whose best effort is simply to show up for work. Yeah, I have had to have contracts enforced, and you won’t believe the judicial costs and emotional costs involved. The Mafia has the most efficient contract enforcement process.

    You have to be realistic. The most productive people in our country do not migrate to government jobs. There are exceptions, but that’s what they are.

  • Richard, your comment (#4 above) was pretty damn good [for a loonie lefty ;-)] I will, however take exception to this statement: “I know that public services are what binds a metropolis together and I’m under no illusion that the private sector with its profit motive would do better.” While I acknowledge you may be right, it would only take a look at similar hospitals in the area that are “private sector” to ascertain whether the care is better or not. In fact, I have no idea about how hospitals are run in California, I expect that those of you who live in L.A. would know more.

    I do know that in Texas, we have Federal, state and private hosptials that do damned fine work, and a few that don’t. The old Robert B. Green hospital in San Antonio was termed “The butcher shop” for years. Santa Rosa (a private catholic hospital system) does a superlative job (with I’m sure, a few screw ups).

    In my neck of the woods, I had half a lung removed in a “private sector” hospital, the surgical staff and physical therapy staff were great, the nursing, and dietary staff couldn’t pour piss out of a boot if the instructions were written on the bottom of the boot. Yet, they did, in combination, save my life. There is another private sector (but not-for-profit) hospital here that does superlative work across the board, and one that does middling well.

    The issue is NOT public or private, the issue is competancy among those running and operating the facility. Had MLK had some able administrators, competant staff, dedicated nurses who knew what the hell they were doing, this conversation wouldn’t be being held.

    I suspect that you and the Woodster would have more productive conversations if you would even entertain the possibility that Ayn Rand had some fairly decent ideas even if you don’t buy the philosophy. I think you have some fairly decent ideas too, but no way in hell am I buying your philosophy which to me has the hallmark of “Don’t worry, the government will take care of you.” And yes, government does do some good things, but in the case of MLK and LAUSD we’d have to agree that these two organizations are not included in that rubric.

  • the nursing, and dietary staff couldn’t pour piss out of a boot if the instructions were written on the bottom of the boot

    LOL. Is that like the college student who couldn’t pass an exam if you posted the correct answers on the board?

    See, it’s that middle step. Turning the boot over to look for the directions, and associating the letter on the board to blackening the appropriate circle on the exam paper.

    Self disclosure moment. My parents were bound and determined that I was going to attend a private high school. I didn’t want to. There was an entrance exam you had to take to be admitted. Sitting in the exam laboring over some dumb question or another, it dawned on me that I could solve my problem by flunking the exam. So I randomly filled out the the bubble sheet. What I failed to notice was the exam had 150 questions, and the bubble sheet had space for 300 answers. Busted!

  • Growing up in the area that is serviced by MLK or by its better known name, “Killer King”, I never heard a gangster or an innocent say, “Please – take me to Killer King, I’m dying!” What I have seen is gangsters or their relatives being told that they is going to MLK, jumping up from gurney or stretcher, and running their asses the opposite direction. In what I remember, this type of attitude and perception has been around since the mid-70s and on. Moreover, if the majority of Latinos prefer to use the local medical clinics and be able to pay the $40-$60 bucks for minimal medical services, that means that they know that MLK is worst than an average Latin American Hospital. All the low-income latinos I’ve interviewed have repeately expressed their views on the hospital that, “en ese cagada de hospital te mantan!” Then who was MLK servicing? Why can’t a black person come up with the minimal payment for local medical clinic services? Why can’t a parolee come up with that amount of cash? I support helping people that are making an effort to help themselves. But, if your a lazy ass pan-handling part-time criminal theft, why should anyone care if you get medical attention or not.
    I think MLK reached the point of not servicing those that it was intended to serve – the hard working non-insured minorities. Not the lazy ass uninsured criminals.

  • I think G M Roper hit it pretty right on, a good balance.

    Re: Reggie the Gator: Why, if he’s misbehaving, the answer is simple: Call Janice Hahn the Gator Whisperer, who claimed to have been able to communicate with him, when he told her he “missed his old friends” (Daily News), obliging her to bus in two busloads of her supporters from around the lake, to wave their hellos. (She’d also had her staff produce a video showing her as the victorious Gator Wrangler.) And of course, the Council runner-up for Silly Photo Ops, Tom LaBonge, was right there, too.

    Too bad she never had a grasp on the MLK issue as anything more than one of “racial justice,” which she still repeats. But finally, even she, Maxine Waters and Burke have to bow to Molina’s insistence that every former employee be tested for skill before being rehired or assigned elsewhere. Why didn’t they do this before? Yes, because it was “the path of least resistance” re: management-resistent employees. (I’m actually agreeing w/ ric, w/ Roper’s corrections.)

    By the way, some of the Catholic Charities Hospitals are among the best-run privates (but they exclude family planning and abortions, unfortunately); the Shriners Hospitals do amazing work for kids, especially burn victims. Both these org’s supplement staff w/ church/shriners volunteers.

  • I just feel really bad to see St. Francis hospital in the upcoming months. As a kid, the Catholic nuns that ran that place would do the guilt trip on me and force me to go downstair for Sunday church service.

  • Poplock, worse than guilting you into Sunday church service, the ones I knew would have us scrubbing the floors on our knees, so we could contemplate more clearly 😉

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