Community Health & Safety Criminal Justice Justice Reform LA County Board of Supervisors

LA County Moves Closer to Redirecting Some Emergency Response Away From Law Enforcement

Taylor Walker
Written by Taylor Walker

On Tuesday, September 29, the Los Angeles County Board of Supervisors took the next step toward restructuring public safety in LA County in response to calls for justice system overhauls, including the redirection of police funds toward social services.

The board unanimously voted to move forward with a plan to reimagine 911 and to build up an emergency response system that prioritizes non-law enforcement response to mental health crises and other emergencies that would be better served by health and human services workers.

In June, Supervisor Janice Hahn introduced an “Alternatives to Law Enforcement for Crisis Response” motion directing county leaders reimagine the 911 system and ways that teams other than law enforcement could respond to emergencies.

Hahn’s motion, which the board unanimously approved, directed the Department of Mental Health, in conjunction with its Health and Human Services Crisis Response Coordination Steering Committee, to come up with ideas for either a crisis response phone number separate from 911, or a way to triage and divert calls within the 911 system, that would send non-law enforcement teams to answer health and human services calls, rather than armed officers.

This proposal aligned with the guidance of the county’s Alternatives to Incarceration Workgroup, which, in March, offered 144 recommendations for making Los Angeles a “care first, jail last” county.

Then, on August 14, the steering committee returned to the board of supervisors with a preliminary report and set of recommendations for changing crisis response in LA County.

In addition to a coordinated crisis call network to replace the current 911 system, the county needs non-police crisis response teams that must be “better coordinated, more easily dispatched, equipped to manage transportation of clients and staffed with peers,” according to the report.

Additionally, the county must increase the availability of behavioral health urgent care centers, in-patient psychiatric treatment facilities, and residential treatment programs and other services for substance use disorder. “These facilities are absolutely critical to have a place to take individuals in crisis, other than emergency rooms, hospitals, and jail,” the DMH report said.

On Tuesday the board voted to move forward with the report’s recommendations.

It’s not enough, said Supervisor Hahn, to have law enforcement-clinician Mental Evaluation Teams (MET), and the Department of Mental Health’s Psychiatric Mobile Response Teams (PMRT) if they are not accessible during an emergency. “That is what this motion is for,” she said. Until now, there has been no way for the law-enforcement-run 911 system to triage and divert mental health calls. This motion “will allow calls that do not need law enforcement response to be triaged to department mental health,” Hahn said.

Community members who spoke before the board called on the supervisors to adopt alternatives to armed police response to emergencies.

People with substance use or mental health issues (including veterans with PTSD), as well as people who are experiencing homelessness, are often treated with neglect and “punitive disdain,” said one resident, Kathryn Kessy, noting that most of LA’s jailed individuals have mental health needs. Many of the lives “ruined or lost” by incarceration, neglect, or during fatal police encounters “will be Black or Brown,” she said.

“A common refrain of the movement to decarceration is, ‘You can’t get well in a cell,'” Hessy said. “The truth is, you can’t really get well anywhere without the right resources and the right kind of support. Seldom, if ever, is law enforcement meeting the right kind of support for any of these groups.”

In 2017, someone fearing for Hessy’s wellbeing, called law enforcement to perform a welfare check at Hessy’s apartment. Police, she said, treated her like a criminal, then “like a waste of their time.” She couldn’t imagine, she said, how the welfare check would have gone if she had been in worse condition, had she not been lucid, and had she not been a white woman.

Another young woman said she felt helpless when calling law enforcement was the only option to address her best friend’s mental health crisis. The police, Elizabeth Thorn said, didn’t hurt her friend physically or arrest him. But they didn’t help him.

“They asked him a few questions, and they left without any action,” said Thorn. “They didn’t refer us to any services.”

“They clearly did not have the training to do anything meaningful for my friend,” she said. “After scrambling through every Google search you could think of, we were finally able to find a phone number to request a mental health team. Finally, 12 hours later, he was assessed and taken to the hospital to recover.”

Thorn said it took 10 people to get her friend the help he needed. “I can’t imagine this being possible for anybody without a significant support network. My friend was lucky, but he shouldn’t have to be.”

In a public comment submitted before the meeting, Daniel Robinson described the harm that his mentee in the Big Brother program experienced during a police encounter. The mentee “was having a mental health crisis and the police were called as the only option,” Robinson said. “A young man in need of compassion and treatment was instead sent to jail, not only giving him a record,” but also burdening his family with criminal justice fees they couldn’t afford. “It destroyed his feelings of self worth and his trust of his own family. The scourges of poverty and racism set him on a path of needing mental health support but instead of receiving that his suffering was criminalized.”

Another LA County resident, Noah Whitman, called for significant investment in alternatives to incarceration. “There’s no better time than now to begin making the necessary investments in our community that we need in order to help people that are suffering,” he said. “There’s no better time than right now to fully fund the Office of Diversion and Reentry, and support the release of thousands of people in LA County jails with mental health needs. There’s no better time than right now to fully fund … law enforcement accountability agencies to hold law enforcement accountable for misconduct.”

LA County’s Director of Mental Health, Dr. Jonathan Sherin agreed that the county needs “to meet the health and human service needs with health and human service response.”

“We have to lead with and double down on our investment in care-first approaches whenever possible,” said Sherin. Crisis response “is a classic example.”

Not only will the county be able to “identify people who are suffering and get them treatment” rather than punishment, the DMH director said, but “we will be relieving law enforcement” from using time and resources to respond to “situations that require a behavioral health response, not a law enforcement response.”

“We are going to have to invest significantly” to boost the county’s number of mental health teams, Sherin said. “My teams are going constantly.”

Supervisor Hahn agreed, and said that she hoped that some of the board-approved funding for the Alternatives to Incarceration initiative could go toward building out alternative crisis response.

The supervisors approved $72 million for the ATI, as a starting point. Despite the coronavirus-related budgetary woes, county leaders are working to invest in its care-first, jail last model.

“Additionally, last week, $15 million was identified in savings from the cancellation of the McCarthy contract for the Men’s Central Jail plan – which was cancelled with the approval of my Board motion in August 2019,” Supervisor Hilda Solis said. “Of the $15 million savings, $13 million will be directed to the Office of Diversion and Re-entry (ODR), which brings the amount allocated in this budget to ODR to $30 million in one-time funding. The remaining $2 million will be allocated to the Alternative to Incarceration reserve.

“We know that this is a starting point, not an end point, and that more funding is needed,” Solis said.


  • Just heard the announcement, an arrest was made of the suspect who shot the two Transit Services Bureau deputys two weeks ago. Great news for the two deputies, members of the public who support law and order, hard-working members of the Sheriff’s Department, Sheriff AV and law enforcement.

    This will of probably be spun negatively by Sheriff AV haters, certain members of the BOS, OIG, Citizens Commission, WLA and other anti-LASD/law enforcement groups.

    Great Job!

  • Lmao
    A large percentage of force begins with a mentally insane or drug burnout call.
    And it’s not entirely because cops are assholes looking for a fight.

    I am extremely excited to watch bleeding hearts get their asses whipped. So excited.

  • I am really interested why the BOS has listened to a minority of the populous in LA County who want to “defund” “re-image” “redirect” “decrease funding” or whatever else you want to call it, and somehow can’t hear the vast majority of law abiding, non-protesting people who want a strong police force to deal with crime and lawlessness.

  • True Believer, pretty obvious, the Mob is in charge. They have the media behind them who makes it look like a flash mob of 200 people looks like half a million people believe in certain values. And, of course let one cop who has been battered with crap thrown at him/her for hours takes a whack at someone in the mob, they are all over it.

    The lemmings who are California voters just go on ignoring what is and has happened to this state. They don’t seem to care when they vote for something like enforcing the death penalty the politicians thumb their noses at the voters and blatantly ignores their mandate. The people here’s attitude seems to be “Oh well, as long as I have the latest cell phone, life is good.” No wonder thinking people are leaving this state in droves and leaving it to the morons who deserve it.

  • As I was reading this article, I could not help but notice the subtleties of racism, as well as the ignorance being put forward by some of these bastions of society.

    One of these bastions of society, Kessy, stated she was treated like a criminal and wondered how she would have been treated if she were not a white woman, during a welfare check. Further, how, “many of the lives “ruined or lost” by incarceration, neglect, or during fatal police encounters “will be Black or Brown,” While another woman (Ms. Thorn) stated that the police did not hurt or arrest her friend, but did not help either.

    I would presume that in Ms. Kessy’s case, Caucasians, Asians, American Indian(s) and other ethnic groups are immune to being incarcerated and or do not suffer from any mental illnesses. In the case of Ms. Thorn, a simple call to the L.A. County resource website would have provided the necessary information she was looking for.

    This whole approach to “reimagining,” law enforcement while reducing the amount of incarcerations due to mental disabilities, sounds great in theory. However, within the practical realm, this will definitely pose a challenge, not only for the “reimagined” mental health providers, but for law enforcement as well.

    Let us take a look at a couple of scenarios to see how the aforementioned will play out. If law enforcement receives a call for service, of a man with a machete and has a history of substance abuse, as well as suffering from mental deficiencies, who gets the handle on the call? Further, what if a call for service is received about a woman who is suicidal and is threatening to shoot her child? Who handles this call?

    In both scenarios, law enforcement will have to respond, due to the inherent danger being posed by both individuals. So now we have an overlapping of personnel (LEO & DHS etc.). Further, doesn’t this type of scenario create a somewhat duplication of effort, while also creating an unnecessary cost?

    As far as this “reimaging” of law enforcement is concerned, I only see this transpiring in certain cities / states. We want to “reimage” the services that law enforcement provides and reduce their operating budgets which are stretched to the max. Yet other programs (i.e., legal representation for illegal aliens, free phones, free health care etc.) or “pet Programs” of the BOS are left untouched.

    I think that what really has to be “reimagined” is to reimagine a whole new set of BOS, who will perform as to what the residents of L.A. County want.

  • I wonder what Daniel Robinson’s friend did to necessitate a trip to jail? This is total horseshit writing and Taylor has a doctorate in this type of prose. You’re not tugging at our heart strings when you write such silliness Taylor, we’re cops, we see through it. I’ve spent a good deal of money buying meals for the homeless, many of my partners as well. Spent lots of time talking to them about where to go for assistance not thinking about color or who they love or why and truthfully this silly fucking bullshit wrapped around how we treat Black and Brown people makes me ill. Have you looked at who we fucking are? Take your lies and shove them up your fucking ass you left wink White Bread yuppie mother fuckers because you don’t do 1% of what we do for the people out there. Or take the risks we do while helping. 156% rise in felony assaults on us over this time last year, nice story you’ve done on it you cop hating fucks. Never will I be polite to you worthless fucking liars.


  • Fife, I don’t like nor approve of anything that Taylor has EVER written in this blog and have so commented on a number of occasions. But you are way out of line. Her ivory tower perspective to life, is just that. She has no idea what life is like in the real world. Through insightful comments (like you had in your post) perhaps you can educate her that life is different than she believes – maybe not. But as her favorite president liked to say, take the opportunity to make it a “teachable moment.”

  • Set your timers for social workers to be hurt. A shame that some will be sacrificed for a few to pat themselves on their backs.

  • So, the 911 call will get diverted to mental health experts and shortly after these same experts will call 911 for help when they are getting there asses kicked…good times.

  • Good move by the Board of Supervisors in changing the direction and funding alternatives to incarceration and getting mental health concerns and challenges met.

    Strengthening the foundation and bringing in more service providers is a sure step in a good direction. I’m hopeful that with changes coming to the DA’s office, the mindset of ‘A Tradition Of Service’ can be realized.

    The citizens of this county will be happy also to have more money and resources directed at getting people help they need and less money paying out police abuse and excessive force lawsuits.

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